1. Where are you based?
We’re proudly based in Karachi, Pakistan, and we ship nationwide!
2. What kind of products do you offer?
Homistics offers a wide range of home essentials including home accessories, smart gadgets, kitchen tools, bathroom organizers, and storage solutions—everything to make your home smarter and more beautiful.
3. Do you deliver across Pakistan?
Yes! We deliver all over Pakistan. From Karachi to Lahore, Islamabad to Peshawar—we’ve got you covered.
4. How long will my order take to arrive?
Orders typically arrive within 4–7 business days, depending on your location. You’ll receive a tracking number once your order is dispatched.
5. What payment methods do you accept?
We accept Cash on Delivery (COD) and Online Payments through debit/credit cards and mobile banking options.
6. Can I return or exchange a product?
Yes! We have a 7-day return/exchange policy. Products must be unused, in original packaging, and returned with a valid reason. Please contact us at helpbagzza.pk@gmail.com for assistance.
7. What if I receive a damaged or wrong item?
We're sorry! Please email us at helpbagzza.pk@gmail.com with your order number and photos of the item. We'll resolve it ASAP.